Make a referral

Referrals to Violet Haven

We welcome referrals from participants, families, Support Coordinators, health professionals and community organisations.


Complete the referral form with as much relevant information as possible and our team will review the request and be in touch.

Participant details

The information you provide will be used to respond to this referral and determine whether our supports may be suitable. Please see our Privacy Policy for information about how we collect, use and protect personal information.

How it works

Our referral process

Submit your referral
Provide the participant’s details, contact information and an overview of their support needs.
Discuss support needs
We take the time to understand the participant’s goals, preferences, routines and what matters most to them.
Plan the support
We work with the participant and their chosen support network to develop an approach that reflects their needs and goals.
Commence support
We coordinate the support team and organise a smooth start to services.
Review and adjust
Support is reviewed over time and adapted as the participant’s needs, circumstances and goals change.

Why refer to Violet Haven

Experience you can rely on

Violet Haven brings together experience across disability support, aged care, clinical care, operations, people management and governance.


This means referrals are supported by a team that understands both the practical side of delivering care and the importance of quality, safety and accountability behind the scenes.


We take a considered approach to support, with a focus on carefully selected workers, consistency and services that reflect each participant’s individual needs, goals and preferences.

Man and woman on a walk talking

Working with referrers

Keeping everyone connected

Good coordination can make a significant difference when several people are involved in someone’s support.


With the participant’s consent, Violet Haven can communicate with their nominated family members, carers, Support Coordinator or other professionals to help keep relevant information clear and support arrangements coordinated.


We respect the participant’s privacy, preferences and right to decide who is involved in discussions about their support.

Elderly woman with nurse looking at tablet

Join our team

Service areas

We currently service Melbourne’s South Eastern suburbs.

Chadstone

Oakleigh

Clayton

Mount Waverley

Glen Waverley

Mulgrave

Carnegie

Ashburton

Burwood

Camberwell

Malvern

We also service the surrounding areas. If your suburb is not listed, please contact us and we will let you know if we offer support in your area.